Customer Care

Stirrings Online Shopping

Through StirringsShop.com

 
Stirrings has partnered with StirringsShop.com to provide a convenient online shopping option for our fellow cocktail connoisseurs. StirringsShop.com was selected as our partner because of their commitment to good old fashioned customer service. To that end, StirringsShop.com is dedicated to making quick deliveries, keeping products in-stock, and ensuring that your cocktail buying experience is a great one.
 
 

Contact Information

Customer Service

 
StirringsShop.com
c/o Famousfoods.com
376 Nash Rd
New Bedford, MA 02746
 
Online Store Hours 24 Hours / 7 Days a week!
 
Customer Service Hours:
M - F, 8:30 am - 5:00 pm E.S.T.
 
To place an order, or if you have questions regarding an order or expedited shipping quotes, please call
1-866-646-4266
 
For general questions about Stirrings products please email us at  stirrings@consumer-care.net or call 800-594-9923 




Shipping Rates and Options

 
Having a party this weekend and need your Stirrings Cocktail Ingredients in a hurry? In addition to standard ground shipping we also offer 2-day and Next-Day shipping to all locations in the continental 48 states. Ground, 2-day and Next-day shipping charges are determined at checkout based on weight and location. For large orders in excess of 100lbs please contact us at 1-866-646-4266 for a shipping quote.
 
Your order is processed immediately and usually shipped (M-F) within 24 hours in most cases. Many times your order is shipped the same day we receive it.

Are you interested in becoming a retailer of Stirrings products or looking to use Stirrings in your restaurant or bar? Contact FamousFoods directly at 1-866-646-4266

Frequently Asked Questions

Do you ship to Hawaii, Alaska or Puerto?
Yes we now ship to Hawaii and Alaska. Orders going to these two states can be placed online in the same manner as a shipment to any of the other 48 contiguous US states. Please note shipping rates to Alaska and Hawaii may differ from the estimated rate table above.

Do you ship to Puerto Rico, the US Virgin Islands, Canada and APO Boxes?
For shipping options to Puerto Rico, the US Virgin Islands, Canada and APO Boxes please contact our Customer Service Department by calling 1-866-646-4266 or emailing stirrings@consumer-care.net

 
Will I be able to track the progress of my shipment?
Yes! You will receive an email to let you know that we have received and are preparing your order for shipment. As soon as your package leaves our building you will receive another email with a tracking number to allow you to track your cocktail ingredients as they make their way to your doorstep.
 
What will appear on my credit card statement?
You will see a charge from “Stirrings” on your monthly statement.
 
Which credit cards do you accept?
We accept Visa, Mastercard, Discover & American Express.
 
How long will it take for my package to arrive once it has left your warehouse?
If you have selected Standard Ground Shipping please use this chart for the approximate time in transit from our warehouse in Massachusetts.
 


 
*Please note that we are not responsible for delays in shipment outside of our control (i.e. snow), an incorrect shipping address or if you are not available to accept your delivery.




 

Phone Orders

 
If you prefer to place your order by phone, you can call us toll-free 1-866-646-4266 (Mon-Fri) between the hours of 8:30am - 5:00pm Eastern Standard time. We will be happy to take your order by phone.
 


 

Return Policy

 
A Problem With Your Order?
In the event of any questions or problems with your order or if the product received was defective or damaged please contact our Customer Service Department immediately upon receipt. We will make every effort to resolve the problem as quickly as possible. 1-866-646-4266 (toll free)
 
How Do I Return a Package?
If you need to return your merchandise, please contact StirringsShop.com within 10 days of receipt by calling 1-866-646-4266 or by emailing  stirrings@consumer-care.net .  Our customer service department will provide you with a Return Authorization Number and instructions on how to ship your merchandise back to us for a prompt refund.
 
We offer a 10-DAY return policy on all of our products in new and unused condition for a refund of the purchase price less the cost of shipping. (If your item came with a free gift, the gift must also be returned in new, unused condition to receive a full refund). For your protection, please ship the item, along with a copy of the packing slip. 
Ship all returns to:
 
Stirrings Returns
c/o Famousfoods.com
376 Nash Rd
New Bedford, MA 02746
 
All returns are shipped directly to our internet partner FamousFoods.com. Items that are not in new condition or have been used will not be accepted for refund or exchange.
 

 

 

Privacy Policy

 
Please view our privacy policy here.
 
 
 
 


 

Payment Options

 
We accept Visa, Master Card, American Express and Discover Card.
 
You can safely enter your credit card information via our secure server. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
 
Pleae note: We are unable to accept credit cards with International billing addresses.